Established in 2016, APG Singapore has built a robust distribution network throughout the region, recognized as one of the most successful passenger and cargo GSA airline representation networks in Singapore.
Leadership
Our Group President, Tunku Iskandar, also serves as a board member of the APG Network and the Vice President for the Asia Pacific region. Based in Kuala Lumpur, he has more than 35 years of experience in the travel industry, with extensive involvement in regional and global associations. His expertise and vision greatly contribute to our operations.
Our Services
As a leading airline representation office in Singapore, we are committed to enhancing the presence of the airlines we represent. We provide exceptional customer service and support to both the travel trade and passengers, ensuring a seamless experience for all. Our services include:
- Fully functional office with storage and conference room facilities
- Dedicated telephone numbers answered as the represented airlines
- Customized email addresses for represented airlines or products
- Helpdesk and group desk support for local travel agents
- Experienced sales and marketing team
- Strong financial backing
- Support with fare rules, including date, name, and route changes
- Product information assistance
- Baggage assistance, including losses, excess, charges, and allowances
- Flight cancellation and schedule change support
- Ticket reissuance assistance
- Help with refund queries
- Agent credibility checks and feedback
- Liaison with local aviation authorities for regulatory matters
- Market intelligence and ad-hoc reports as required by our Principals
- Internal and external training
- Branch office sales support
About APG Network
Airlines are constantly seeking out new revenue opportunities, lower cost distribution solutions and ways to improve yield. Through innovation and extensive experience in airline distribution, the APG Network has expanded over the last three decades to become a key “go to” global player with a reputation for delivering on these objectives. APG not only delivers substantial cost reductions with outsource solutions for passenger and cargo sales, marketing, fare filing, and customer support but also offers settlement plan services, interline, and code-share solutions to grow an airline’s global reach. APG is proud to partner already with over 200 airline clients across all distribution models.
We also continue to innovate and have recently launched the APG Platform, our new generation distribution solution based on NDC compliant technology.
Our product portfolio of airline distribution solutions is supported by our global network spanning over 170 countries. Our mission has always been to provide truly global coverage and to be the best in every market through our experienced local management teams and their extensive relationships in each country.
APG is headquartered in Paris with a central Commercial Team and a Board, headed by the President of the network and including one Vice President per major world geographical area plus one Executive Product Director per product.
Our Commercial Objectives are simple:
- Airline focused, on sales and distribution
- Targeted at improving our clients’ global revenue
- Operate on a variable cost, success basis.
- Offer transparency and consistent international standards
- Offer global strategies at a local level
If you are one of the few airlines who do not currently partner with APG today, we would welcome the opportunity to talk with you about how we can help increase your revenue levels worldwide.