APG Singapore respects your privacy and is committed to handling personal data responsibly. We apply data protection practices that are consistent with the Singapore Personal Data Protection Act 2012 (PDPA) and follow recognised privacy principles where relevant to support international business standards. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data through our website and business operations.
1. What We Collect
We may collect personal data such as:
- Business contact details (name, job title, company name, email address, phone number)
- Information you provide when contacting us for airline representation, ticketing, group enquiries, or support
- Relevant employee or candidate information (where applicable for recruitment or HR purposes)
2. How We Use Personal Data
We may use your personal data to:
- Respond to enquiries and provide services or assistance
- Maintain business records with airline partners, travel agents, and suppliers
- Share service updates, operational notices, or relevant communications (where appropriate)
- Meet legal, contractual, regulatory, and operational requirements
You may opt out of receiving non-essential communications at any time by contacting us or using the unsubscribe option (where available).
3. Data Storage and Security
We take reasonable steps to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.
Personal data may be stored on secure business systems and cloud platforms used for communication, service delivery, and record-keeping. Access is restricted to authorised personnel only, and we apply appropriate safeguards such as access controls, multi-factor authentication, encryption, and regular backups (where applicable) to protect personal data from unauthorised access, loss, or misuse.
Where external service providers are used, we take reasonable steps to ensure they apply appropriate data protection standards.
4. Disclosure and Data Transfers
As part of our role within the APG Network, relevant personal data may be shared with airline principals, APG offices, or service partners where required for business operations and service delivery.
Where personal data is transferred outside Singapore or stored on systems hosted in other countries, we apply reasonable safeguards to ensure the data continues to be protected in a manner consistent with Singapore PDPA requirements.
5. Your Rights
You may request access to, or correction of, your personal data held by APG Singapore, subject to applicable legal and operational requirements.
To make a request or withdraw consent (where applicable), please contact:
Email: singapore@apg-ga.sg
Phone: +65 6939 8986
6. Cookies
This website may use cookies to improve website functionality and understand general site usage. You may adjust your browser settings to accept, block, or delete cookies at any time.
7. Third-Party Links
Our website may contain links to airline, partner, or third-party websites. APG Singapore is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any third-party site you visit.
8. Policy Updates
APG Singapore may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.
Effective from: 02 January 2026